Source Citations & Confidence Notes

Edited

Who this is for: All users

Overview

Law Cyborg shows citations and an estimated certainty score for answers generated by specialist practice areas. Non-Legal AI answers do not include citations or certainty scores.

When you’ll see citations

  • Practice areas: Answers rely only on sources within that practice area’s curated database. Every claim in the answer must be grounded in those sources, and in‑text citations will appear next to the relevant sentences or paragraphs.

  • Click to verify: Click any in‑text citation or its matching number in the references list at the bottom to open the precise location in the original source (e.g., the exact page in a case or the relevant snippet from commentary).

References vs See‑also vs View more

  • References: The sources the AI actually used to generate the answer. These match the in‑text citations.

  • See‑also: Helpful, related materials that the AI did not rely on directly in the answer.

  • View more: Opens the broader set of sources the system reviewed for relevance but did not ultimately rely on.

Estimated certainty score

  • Displayed for answers from specialist practice areas (as a percentage on the side panel). Not shown for General AI.

  • Higher scores indicate the AI found a close, direct match to your question in the sources it read (e.g., a specific provision or case passage).

  • Lower scores can occur when the answer format requires value judgements (e.g., drafting an email to a client) or when the available sources provide limited, indirect support.

Troubleshooting citations

  • No citations shown? You’re likely using Non-Legal AI. Switch to the relevant practice area.

  • Broken or odd‑looking citation? Click the Report icon on the answer to notify our team so we can fix it. See: How to Report an Incorrect or Unhelpful Answer.

  • Downloads: If you download a chat as a PDF or Word file, the citation hyperlinks remain clickable.

Best practice

  • Prefer precise, jurisdiction‑specific questions.

  • Always click citations on key points to verify the underlying source quickly.

Last updated: October 22, 2025