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Account Management

Updated over a month ago

Open Account from your user menu (top-right). A sidebar on the left groups settings into the sections below.

Profile

Access: Account → Profile

  • Edit your name, email, organisation, contact number, and invoice email.

  • Click Save to apply changes.
    Note: Changing your email updates your login email.

Password

Access: Account → Password

  1. Enter your Old password.

  2. Enter your Create new password.

  3. Click Save password.
    Important: Store your new password securely.

Products & Billing (Owners only)

Access: Account → Products & Billing (tabs: Products, Card, Invoices)

Products tab

The Products tab displays all licenses linked to your organisation's subscription. From here, you can:

  • View the total number of available and assigned licenses

  • Purchase additional base plan or practice area licenses by clicking Purchase Licenses

  • See your total monthly subscription cost, shown at the bottom of the Purchase Licenses menu

Card tab

The Card tab lets you manage your organisation's payment method.

  • View your current payment card on file.

  • To update your card, enter the new card details in the secure form.

  • Click Update Card to save your changes.

Invoices tab

The Invoices tab lists your organisation's billing history.

  • View all past invoices, including invoice number, date, status, and total amount.

  • Click the download icon in the Actions column to download an invoice as a PDF.

  • Your billing cycle is visible at the top of the screen, and aligns with your original subscription start date.

Users (Owners and Admins)

Access: Account → Users
Manage your team and allocate licences.

Options displayed

What they show/do

Name

Display name

Email

Login email

Permission level

Role (Owner, Admin, User)

Status

Whether the user has verified their email after being invited

Licences assigned

Which licences the user currently has

Notebook icon

Click to edit user details (display name base plan, permissions, practice areas)

Mail icon

Click to re-send email invitation to a user that hasn't verified their email

Bin icon

Click to delete the user or pending invite

  • Owner — full account control; one owner per account; can access all settings and billing.

  • Admin — manage users and assign licences; cannot change organisation-wide settings or billing.

  • User — standard access to assigned tools; no admin capabilities.
    For details, see Understanding User Roles & Permissions.
    Manage team members

  • Add users: Click Add user, enter details, assign licences, and Send invite.

  • Edit users: Click the notebook icon, update details or permissions, and Save.

  • Delete users: Click the delete icon, then confirm.

  • Resend invitations: Click Resend invite for previously Invited users. Invitations are only valid for one hour after they are sent.

Settings (Owner only)

Access: Account → Settings
These switches apply to all users in your organisation.

  1. Chat history (default: Enabled)

    • When enabled: conversations save; chat history panel available; Document Analyser files persist.

    • When disabled: no conversation history
      Note: Toggling off then on permanently deletes existing chat history for all users.

  2. Hide answer feedback (default: Disabled)

    • When enabled: removes “Report answer” and feedback buttons.

    • When disabled: users can report answers to the Law Cyborg team.

  3. Disable document uploader (default: Disabled)

    • When enabled: removes Document Analyser from navigation.

    • When disabled: document upload is available.

  4. Disable General AI (default: Disabled)

    • When enabled: hides the General practice area.

    • When disabled: General is available to all users.

  5. Disable Depreciation Rate Finder (default: Disabled)

    • When enabled: removes the tool from navigation.

    • When disabled: the tool is available.
      Save changes

  6. Review settings.

  7. Click Save.

  8. Changes apply immediately.

Additional Interface Features

Chat history panel (when enabled)

Access: Click the clock icon (top-right) in Law Cyborg AI. See Using Chat History for full details.

Download conversations

  1. Click the download icon (top-right) while viewing a conversation.

  2. Choose .pdf or .docx. Downloads include your questions, Law Cyborg’s answers, and citations.

Last updated: October 23, 2025

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