Enabling Two-Factor Authentication (2FA)
Who this is for: All users (strongly recommended for Owners and Admins)
Overview
Two‑factor authentication adds a second step to your login — a one‑time code from your phone — greatly reducing the risk of unauthorised access. 2FA is disabled by default; you can enable it in your account settings.
Before you start
Install an authenticator app on your mobile (e.g., Microsoft Authenticator, Google Authenticator, Authy).
Ensure you can access your email in case recovery is needed.
Steps
Go to Account (profile icon, bottom-left of the app interface when logged in) → 2FA.
Click Enable 2FA.
Scan the QR code / enter the setup key in your authenticator app.
Enter the 6‑digit code shown in your app to confirm.
Troubleshooting
I can’t see the 2FA page: Open the user menu → Account, then select 2FA from the left sidebar.
New phone? Disable 2FA temporarily, set up your new device, then re‑enable.
Code not working? Check phone time sync and try a fresh code.
Best practice
Owners/Admins should enable 2FA as a priority.
Keep recovery options up to date.
Last updated: October 21, 2025
